Try it first.
Then decide.

It costs nothing and asks for no card, so there is nothing to refund. It is also the reason the rest of this page is short. Cut one hand, look at the render, post it if you like it, and only then decide whether the second one is worth $100 a month.

Table Stakes is $100 a month, billed monthly by Stripe, and it renews until you stop it. Stopping it is one click on the billing page, which opens Stripe’s own portal. Cancelling there means the next charge does not happen. You keep unlimited clips until the end of the period you already paid for, and the account then goes back to the free plan.

A part month is not refunded on its own. If you cancel on day three of a thirty day month you have twenty seven days of unlimited clips left, and the charge stands. The exceptions are below.

• You meant to cancel and got charged. It happens, the portal is one more click than it should be. Write within seven days of the charge and we refund it, no questions, and cancel the plan for you.
• The product did not do its job. You paid, tried to cut clips, and renders failed, or the output was unusable and it was our fault. Tell us what broke, within fourteen days of the charge, and we refund that month. We will probably also fix it, because you have just found a bug.
• We charged you twice, or charged the wrong amount. Refunded in full, as soon as we see it.
• We shut the service down while you have a paid month running. The unused part comes back to you without you asking.

• You rendered a month of clips and then decided the tool is not for you. The free clip was for finding that out. We will still cancel the plan the moment you ask.
• You forgot the plan was running for several months. We refund the most recent charge, as above, but not the ones before it.
• The engine's first cut was not the edit you would have made. It hands you the beat sheet so you can change it; that is the product working, not failing.
• An account was closed for breaking the terms.

Email hello@pokerflows.com from the address on the account, and say which charge and why. You do not need a receipt number, Stripe has that. A person replies, usually the same day, and the refund is issued through Stripe to the card that paid. Banks take anything from a day to ten business days to show it.

If something on this page and something in the terms disagree, this page wins for anything about money.